It is very strange you don’t give any kind of support to people using your products with ardupilot and you have documents like this on your site, making people believe the unit is fully compatible with that system:
I received an email from you today answering to me that it is not true that GNSS doesn’t work with ardupilot anymore. Looking at this thread on the forum it looks like it is very true instead.
Truth is that GNSS, as good as a product as it is, doesn’t work properly with ardupilot since more than a year ago.
It doesn’t do any good to your customers, people that pay for your products and permit to your company to stay alive, to tell them to go to ardupilot forum to complain.
Maybe it would be better to aknoledge the problem and collaborate with ardupilot guys to solve the pending issues OR removing from your site all the documents and and tutorials like the one i linked before on how to configure your product with a system that today just plain doesn’t work.
This is what you wrote to me today:
“I don’t think that’s true. ArduPilot, including v3.5, is known to work with Zubax GNSS 2, as long as its node ID is configured manually. The plug-and-play capability is not supported by ArduPilot still because it doesn’t implement an automatic node ID allocator, but that doesn’t render the device non-usable.”
Not a word about “bad baro health” that everybody is experiencing when using GNSS.
This IS NOT good customer care in my book.